Frequently Asked Questions
How long does shipping take?
We are a small business making custom products so shipping times can be between 7-10 business days.
What can I customize?
We can work with you to create almost anything. Contact us and let us help you create something one of a kind.
Do you do corporate or bulk orders?
Absolutely! Contact us and we would be glad to discuss.
I want place a large order, can you work out a custom shipping rate?
Definitely! All our products are designed to ship in flat rate USPS containers. For larger orders, just shoot us an email to info@PostOakCustoms.com and we'll see if we can find you a better option.
How do I become a dealer for your products?
We are happy to speak to folks who are interested in carrying our products, please send your info to info@PostOakCustoms.com and let's talk!
Do you exchange products, or offer returns?
Sorry, we are unable to offer exchanges on items so please choose carefully as all sales are final. We offer returns and replacements for defective items, broken or missing items. Refunds are evaluated on a case by case basis, but we try to look after out customers as best we can.
Who processes my payment?
We use the Paypal gateway for all our transactions. Card information is transmitted over secure SSL encryption and is not stored.